Great Opportunity in De Moines
for Customer Service Representatives
$12 Pay rate
Provide services to callers and assist with application, changes and policy related questions.
Document all calls in clear and concise logs
Performs updates to provider data
Develop and maintain expert knowledge of program policies and rules to present accurate information to providers
Meet all standards established for this position as outlined in the performance criteria
Performs other duties as may be assigned by management
Background in health care, human services, or call center customer service. Iowa Medicaid programs preferred. Excellent organizational, written and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to work as a team member, as well as independently. Ability to maintain confidentiality and security of all information. Ability to comply with current and updated policies and procedures. Ability to interact courteously and effectively with a diverse population. Proficient in the use of Microsoft Office products
High school diploma or GED required. Associate degree is preferred.
If Interested please call or email ;
National Account Recruiter
Visit us at mmcgrp.com
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