Join a rapidly growing, global AI company with a strong company culture and growth opportunities as a Chat Support Agent!
- We will confirm your training schedule with a 3 week of classroom training & 1 week of Nesting period.
- Must have schedule flexibility after training, and be able to work weekends.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support
- Communicating with customers through various channels of AI and HI.
- Keeping records of customer interactions, transactions, comments and complaints.
- Acknowledging and resolving customer complaints.
- Advanced troubleshooting and problem solving skills
- Strong Verbal and written communication skills
- Strong mathematical comprehension
- Good and clear telephonic voice
- High Customer Service standards
- Ability to compile and analyze reports
- Multitasking capabilities