We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Pay: $15.00 to $18.00
Hours/Work Schedule- 8am to 6pm
THIS IS A REMOTE- WORK FROM HOME POSITION !
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.