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Work From Home Bilingual Customer Service Reps

MMC Group LP West Valley City ,UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Remote Bilingual Spanish Customer Service/ West Valley City, UT

$15.10 per hour

Job Description:

PrePass is a weigh station bypass platform provided by HELP Inc. It allows qualified commercial vehicles that comply with safety, weight, and credentials requirements to bypass weigh stations and ports-of-entry at highway speeds, saving them time, fuel, and money. As a Customer Care Advocate, you will be supporting customers with their accounts.

Your responsibilities will include, but are not limited to the following:

  • Working from home to provide world class customer service to a wide range of customers, while maintaining a positive, professional attitude.
  • Navigate multiple computer applications with speed and accuracy.
  • Work with customers to resolve inquiries including effectively assisting customers with troubleshooting issues.
  • Accept and implement coaching to achieve individual and team performance goals.
  • Recommend products that best suit the customer.
  • Read and comply with company released documents concerning procedures, updates, company policies, and product enhancements or releases, etc.

Qualifications:

  • Must be Bilingual Spanish
  • Preferred minimum of 6 months experience with Customer Service on the phone or in person.
  • Ability to type at least 25 WPM.
  • High School diploma or general education degree (GED).
  • 18 years of age or older.
  • Maintains a positive attitude and works well with others in a diverse culture.
  • Professional and courteous customer service and listening skills.
  • Self-motivated and able to work well under pressure.
  • Excellent attention to detail.
  • Able to multi-task.
  • Access to reliable transportation (can include public transportation).

Schedule:

Perm schedule (after training): Monday - Friday 9:30 AM - 6PM

Training schedule: Monday - Friday 7AM - 3:30PM (5-6weeks)

Job Type: Full-time

Salary: $15.10 /hour

Company Description
MMC makes finding and applying for jobs simple. Partner with MMC to find the right opportunities across multiple industries in the US. Find out more by visiting www.MMCGRP.com

MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.

MMC Group LP

MMC makes finding and applying for jobs simple. Partner with MMC to find the right opportunities across multiple industries in the US. Find out more by visiting www.MMCGRP.com MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.

Address

West Valley City, UT
USA

Website