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REMOTE Bilingual Customer Service Representative $20 APPLY NOW!

MMC Group LP El Paso, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Are you BILINGUAL? Do you have Customer Service/Call Center Experience? DO YOU WANT TO WORK FROM HOME?

I HAVE THE JOB FOR YOU!

 

NOW HIRING BILINGUAL CUSTOMER SERVICE REPS TO WORK FROM HOME!

Pay: $18/HR

Hours: Need to have flexible schedule between Monday to Friday 8am-8pm (you will be assigned a 8 hour shift 5 days a week) Saturday work may be required depending on Mandatory OT.

All you need is high speed internet.

Equipment is provided by the client. (Laptop & headset)

 

Job Description:

- Reps will assist callers in processing unemployment claims.

- Answer incoming phone calls, chats, and/or emails.

- Conduct outreach phone calls and/or emails.

- Recognize and follow call flows with scripts.

- Research and review customer inquiries.

- Research information using multiple systems.

- Relay research findings and outcomes to customers.

- Identify and escalate appropriate issues.

- Cleary document call information and encounters in call logs.

- Recognize and alert management of risk and trends

 

Requirements:

- High School Diploma or GED

- Proficiency with computers: Experience using the internet, email via Outlook, etc.

- Call center environment experience

- Customer Service experience

- Data entry experience

- Listening, verbal, and written communication experience

Company Description
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

MMC Group LP

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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Address

El Paso, TX
USA

Industry

Business

Website

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