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Inbound Customer Service Representative Needed to start on 3/27-$16hr

MMC Group LP Baltimore, MD
  • Expired: 3 days ago. Applications are no longer accepted.

We are seeking an Inbound Customer Service Representative to join our team! You will be responsible for helping customers by providing Great Customer Service, information and resolving any issues and concerns.

This position starts on 3/27 - please do not apply if you are not able to start right away !!

We are looking for English and Bilingual Candidates

Hours:Hours are 7AM- 10PM - 7 days a week- this means you will work only 5 days a week but we are operating 7 days a week- you will receive a schedule that is 5 days within the hours of Monday - Sunday, 7am -10pm

Pay:

  • English- $16.00hr
  • Bilingual -$17.60hr


Responsibilities:

  • Handle customer inquiries and complaints, and general questions
  • Provide information about the services provided
  • Must be able to resolve issues and concerns in a unbiased manner
  • Document and update customer records based on interactions
  • Answer Inbound Calls

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School diploma/GED
  • Job Stability

MMC Group LP

MMC makes finding and applying for jobs simple. Partner with MMC to find the right opportunities across multiple industries in the US. Find out more by visiting www.MMCGRP.com MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.

Address

Baltimore, MD
USA

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