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IT Office Manager

MKS2 Technologies
Arlington, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Position Overview:
Koniag Technology Solutions (KTS) is looking for a highly qualified Office IT Manager. with current OSD experience to support KTS and our government client, the Cloud Computing Program Office, (CCPO), in Arlington, VA. This opportunity offers the chance to work with some of the best and brightest IT minds in the Department of Defense and US Industry to develop and implement a Defense-Wide approach to infusing cloud computing technologies across the Department. General office IT services for the CCPO are provided by the DOD Joint Service Provider (JSP) and Defense Information Systems Agency (DISA). Due to the nature of the organization and fact that the CCPO is geographically separated from JSP and DISA, a full time Office IT Manager is needed.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Answer, address and track IT issues and requests to completion in a timely manner.
  • Help users forward complex (or non-local) issues/requests to JSP/DISA.
  • Coordinate advanced internal technical support when necessary.
  • Provide trouble shooting support and analysis.
  • Provide IT oversight for build out of new spaces in a Crystal City, VA
  • Respond to and analyze problems through discussions with users and technical staff.
  • Provide troubleshooting support on web-based tools, products and software.
  • Provide troubleshooting support on computer equipment and usage.
  • Provide basic troubleshooting for DoD mobile devices.
  • May assist in monitoring and enforcing licensing and security procedures.
  • Coordinate the purchase and set up Cloud Architecture and Development IT as well as the set up of standard JSP/DISA IT.
  • Perform technology training for organizational staff if required.
  • Assist in support and development projects. Work may include performing research to enhance efficiencies, analyzing and documenting current systems, assisting with testing and implementation of new technology systems.
  • May also assist in monitoring, setup, repair and troubleshooting of printer/faxes/copiers/phone/computer equipment in offices.
Work Experience, Knowledge, Skills & Abilities:
  • 3+ years related experience.
  • Bachelor's Degree required in a relevant field.
  • Highly motivated, professional, and capable of managing demanding workload while prioritizing and managing competing priorities.
  • Strong organizational management and problem-solving skills with impeccable multi-tasking abilities.
  • Proficient MS Word, PowerPoint, Excel and Outlook applications.
  • Excellent oral and written communications skills.
  • Comfortable in a fast paced/dynamic environment
  • Ability to effectively interface with all levels of management.
  • No one will be considered without a TS/SSBI clearance.
Desired Qualifications:
  • Experience as a Tier II or III Help Desk provider for the Joint Services Provider (JSP) with the Office of the Secretary of Defense (OSD) or the Department of the Army.
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.

As a COVID 19 consideration, all MKS2 teammates are required to be fully vaccinated against Covid-19 and must provide documentation of complete vaccination status OR an approved exemption from our HR Department.

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

MKS2 Technologies


Arlington, VA



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