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Start Coordinator

MHMR Tarrant Fort Worth, TX
  • Expired: over a month ago. Applications are no longer accepted.

I) Job Purpose

The START Coordinator is responsible for carrying a caseload of dually diagnosed intellectual and developmental disabilities /behavioral health consumers who have multiple, complex needs and who would benefit from intensive case management services to prevent potential crisis situations

II) Essential Functions
A. Principle Responsibility #1:

  • Maintains an active caseload of individuals while demonstrating fidelity to the START Model.
  • Ensures the coordination of support meetings and crisis plan development for individuals served through START.
  • Provides home visits and visits to day and vocational settings as needed.
  • Develops comprehensive service evaluations, cross-systems crisis prevention and intervention plans, completes intakes and assessments, intervention and outcome plans for respite admissions or inpatient hospital admissions and any other documentation of service provided.
  • Submits documentation of data requirements.
  • Participates in systemic consultation.
  • Provides therapeutic intervention at the Resource Center as requested.

B. Principle responsibility #2:

  • Participates in all required agency and START training and achieves START certification within 18 months of hire date.
  • Attends all face-to-face START trainings and all on line training sessions.
  • Completes all required readings as outlined in the START training curriculum.
  • Submits at least one comprehensive service evaluation, cross-systems crisis intervention and an intervention plan to the National START team for approval.

C. Principle Responsibility #3:

  • Participates in after-hours crisis support.
  • Participates in a rotating on-call duty schedule.
  • Ensures response time of one hour telephonically and two hours or less face-to-face.

D. Principle Responsibility #4:

  • Participates in necessary committees, meetings and work groups.
  • Attends all meetings as requested with START leadership, Clinical team, and respite staff, etc.
  • Represents the values and mission of the agency and START Program as a participant.
  • Maintains linkages and relationships with community partners.
  • Weekly participation in staff meetings to review caseloads, planned respite and the waitlist.
  • Daily participation in triage calls to review any after-hours calls, updates on respite admissions and discussions of programming and referrals.

E. Principle Responsibility #5:

  • Maintains training and licensure (if applicable).
  • Successfully completes MHMR Tarrant training within 60 days of hire date.
  • Attends training and professional institutes and seminars for continued enhancement of position, as assigned.
  • Renews license (s) as required (e.g. obtains required Continuing Education Units and maintains license).
  • Satisfactorily completes all agency and departmental training within the required time and competency levels.
  • Maintains START Certification
  • Attends Disability Services Service Coordination training.

III) Knowledge of Laws, Policies/Procedures, Skills, Education and Abilities

  • START Policies and Procedures
  • Service Coordination Rules
  • Medicaid Billing Guidelines
  • DFPS Rules regarding abuse and neglect
  • MHMR of Tarrant County Policies and Procedures
  • DADS Performance Contract
  • Laws related to persons with Intellectual and Developmental Disabilities or related conditions
  • Rules pertaining to Medicaid and Medicare eligibility
  • Ability to develop and maintain productive working relationships with agency staff and external service providers.
  • Ability to negotiate and manage conflict diplomatically.
  • Strong advocacy and monitoring abilities
  • Advanced skills in written and verbal communication.
  • Ability to work in a team and independently.
  • Ability to work with minimal supervision.
  • Strong organizational skills.
  • Ability to work a flexible schedule, in a fast paced, multi-tasking environment.
  • Proficient and skilled in word processing and information systems, particularly in the use of Windows software applications, Microsoft Word, Microsoft Excel, and CMHC.

IV) Internal & External Customer Service
Extensive internal and external contact is required. The employee will demonstrate advanced written and verbal skills while maintaining a positive image.

V) Travel
Travel within and outside of the state as required.

Job Requirements:

Required Education
Master's Degree

Defined Education
Behavioral Science or Human Services field

Required Experience
Two (2) year experience: IDD/MI experience. Personal IDD experience with a family member may be considered.

Defined Experience
Personal Intellectual and Developmental Disabilities experience or experience with a family member may be considered.

Required License
Valid Texas driver’s license with an acceptable driving record

Required Supervisory Experience
0 year(s)

May substitute a bachelor’s degree in a behavioral science field (see the list of acceptable degrees) and 4 years of IDD/MI and/or MH experience. Personal IDD experience with a family member may be considered.

Testing Requirements
Pre-employment tests including drug/alcohol and TB Screening, Physical Exam including balance, and lift test.
Satori Alternatives to Managing Aggression (SAMA) Protection

Lifting Requirements
25 Pounds

MHMR Tarrant

Why Work Here?

We Change Lives!

Welcome to My Health My Resources (MHMR): We Change Lives For more than 40 years, MHMR Tarrant has improved the lives of people with health care needs, such as substance use disorder, psychiatric disorders, and intellectual delays and disabilities. Using innovative approaches, MHMR partners with individuals and families, and collaborates with other community organizations to provide services and a hopeful future. Susan Garnett, CEO


Fort Worth, TX