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Collections Associate

MEDNAX Phoenix, AZ
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

The Medical Collections Associate is a critical role in our Central Business Office responsible for effectively and efficiently managing the accounts receivable process for an assigned group of payors.

Under the direction of the Collections Manager, the Collections Associate:

  • Ensures healthcare claims are processed accurately to secure timely payment.
  • Responds to inquiries, questions, and concerns from patients regarding the status of healthcare claims in a clear, concise, and courteous manner.
  • Conducts follow-up and submits reimbursement appeals for unpaid and/or inappropriately paid healthcare claims; ensures appropriate documentation of billing, follow-up, collection, and appeal efforts are recorded on accounts.
  • Identifies, researches, and ensures timely processing of billing errors and corrections as they relate to healthcare claims; actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.

Qualifications:

  • Associate's degree (A. A.) or equivalent from an accredited college, university or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Previous high-volume collections experience with HMO’s, PPO’s, Worker's Comp, Medicare and Medicaid strongly preferred
  • Working knowledge of CPT and ICD-10 codes
  • Previous experience and demonstrated ability to thrive in a production-driven environment
  • Excellent time management & multi-tasking skills
  • Proficiency with Microsoft Outlook suite of products; demonstrated aptitude for learning new software programs
  • Superior verbal and written communication skills

MEDNAX

Why Work Here?

Our physician-led health care organization partners with hospitals, health systems and health care facilities to offer clinical services spanning the continuum of care, as well as revenue cycle management, patient engagement and perioperative improvement consulting solutions. Together with our growing network of office-based specialists, we make a difference in the lives of our patients and their families. We invite you to join our team and help us take great care of the patient, every day and in every way. The MEDNAX Central Business Office (CBO) located in Phoenix, AZ is centrally located in the Camelback area, close to shopping, dining and major points of transportation. Our office suite offers free covered parking, on-site restaurants, gym facilities, dry cleaning & car wash services, and more!

Address

Phoenix, AZ
USA

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