Customer Service Reps

Would your friends describe you as a people person? Do you thrive on going to work every day knowing that completely new and different challenges await you? Are you organized, detailed, motivated and inquisitive? Can you work at a faster than average pace

We are looking for our next customer service superstar at our successful,

In this role you will acquire knowledge of each of our solutions and our services. You will be tasked with answering customer calls, as well as responding to customer emails and requests. You will provide administrative support to our internal and external clients with heavy emphasis on computer work and data entry and management. You will review and take action on daily internal reporting to resolve customer issues and exceed expectations.

Customer Service Reps are highly effective communicators; they work across channels utilizing their unique understanding of our customer’s needs. They communicate our policies, programs and solutions clearly and effectively. Our Customer Service Reps maintain speed and accuracy related to computer work: record-keeping, navigation, data entry and file management.

We are in an industry that requires proficiency, honesty and professionalism but we also deeply enjoy our company-as-family environment. If you think you could make a difference here, we would love to hear from you.

Requirements:
Knowledge of Microsoft Word and Excel preferred
Driven aspiration for knowledge by taking responsibility for personal development and training
Ability to communicate effectively with customers and build relationships