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Service Technician, Compressed Air

MCE Automation
Cleveland, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About the Role:
The Service Technician is responsible for the service and support of all types of air compressors and related compressed air products. Areas of service and support include, but are not limited to, air compressors, compressed air dryers, compressed air accessories, application, troubleshooting, performance evaluation, service maintenance, and proper installation. The Service Technician works directly with customers to provide solutions to a wide array of potentially complicated field issues involving mechanical and electrical failures. The successful candidate will excel in the ability to interact with customers and provide technical solutions in a timely, efficient, and courteous manner.

What You’ll Do:
Core duties and responsibilities include the following:
• Provide on-site technical support and repairs of customer equipment.
• Explain system capabilities, operations, features, and benefits to the customer.
• Perform preventative maintenance on air compressor products.
• Inspect and service air compressors, dryers, and related equipment with a high degree of customer service.
• Work safely and responsibly to avoid injuries, damage to property, manage unused materials, and clean up debris.
• Understand customer needs, answer questions, and recommend corrective actions that exceed customer expectations.
• Complete all necessary paperwork, including work orders, service orders, customer contracts, and company forms.
• Exhibit professional appearance and conduct and provide customers with excellent customer service.
• Ability to build trust quickly; interact and communicate well with customers and coworkers.
• Follow all safety procedures, environmental guidelines, and company rules and regulations.
• Perform other related duties as assigned.

Our Perfect Candidate
Education and Experience:
• Minimum of one year work experience with similar types of rotating and/or electrical equipment in the manufacturing or field service environment

Required Abilities and Skills:
• Qualified and experienced mechanical and electrical skills
• Honest dedication to customer satisfaction
• Reliable and dependable
• Willingness to learn and take on new challenges
• Valid driver’s license and clear driving record required

Company Offers:

• Competitive salary commensurate with experience and education
• Comprehensive benefits package including medical, vision, dental, disability and life insurances; 401(k); paid vacation, personal, and holidays

Company Description
Motion & Control Enterprises is an industrial distributor of Parker Hannifin motion and control systems, Graco industrial lubrication equipment, and Enerpac high-pressure power tools. MCE supports an extensive line of other top-tier fluid power and industrial lubrication products. We are experts in automation, and we specialize in hydraulics, pneumatics, filtration, lubrication, and hose and fluid connectors.

MCE Automation


4760 Van Epps Rd Cleveland

Cleveland, OH