We are looking for a highly motivated individual to join our team as our CSR
RESPONSIBILITIES OF POSITION:
- Answer phones promptly and courteously utilizing company procedures.
- Receive and respond professionally and courteously to all customer inquiries
-Provide standard information regarding service options, charges and billing.
-Ensure customer concerns are understood and clearly explain resolution to the customer.
-Work in conjunction with other departments to resolve customer issues.
-Other duties as assigned.
REQUIREMENTS / SKILLS:
- Must possess a professional demeanor and telephone etiquette.
- Ability to handle a heavy call volume in a professional and efficient manner.
- Excellent verbal & written communication skills.
- Must be organized and detail oriented with the ability to multi-task.
- Possess proven analytical/problem solving solutions for the customer and the company.
- Must possess excellent customer service and data entry skills.
- General knowledge of office functions.
- Ability to identify issues, make decisions, and resolve problems.
Please send your resume
MC Carrier LLC
Why Work Here?MC Carrier LLC is located in Las Vegas, NV. We are committed to provide impeccable service to our customers, and we can do that only because of our safe and professional drivers. We are currently expanding our fleet and are looking to hire a few good drivers that are committed to the same goals as we are: safety, quality and professionalism. Apply online to join our family.
Your search for the best trucking company stops here. Come work with us and experience what being awarded for hard work means!
Las Vegas, NV