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Bi-Lingual Call Center Representative

MBS Solutions Erie, PA
  • Posted: 9 days ago
  • Other

Miller Brother Staffing Solutions is seeking candidates for several Bi-Lingual Call Center Representatives. Candidates must be fluent in Spanish and English. These are 1st shift positions with a pay rate of $10.50/hour. THIS IS A LONG TERM OPPORTUNITY!!!

Job Rec

Bi-Lingual (Spanish-English) Call Center Representative

Shift: 1st 9am-5:30pm or 10am-6:30pm

Pay Rate: $10.50/hour; Will increase to $11/hour at hire. Also, once hired on they’re eligible for an attendance-based incentive that could raise their pay to $13/hour.

***Candidates must be open to a background check***

Duties

  • Answer inbound calls—provide product and service information for a non-profit organization
  • Provide excellent customer service
  • Troubleshoot technical issues for the customers
  • Call documentation into their system (data entry)
  • The ability to show empathy and compassion for customer issues

***Zero selling involved***

Qualifications

  • Fluent in Spanish and English
  • NO CUSTOMER SERVICE EXPERINCE NEEDED!! LOOKING FOR A GREAT-POSITIVE ATTITUDE AND A SMILE!!
  • High school diploma or GED
  • Strong communication skills

Perks

1 week paid vacation after 1 year

2 weeks paid vacation after 2 years

Long term opportunity--growth into a supervisor role

#ZR2

MBS Solutions

Address

Erie, PA
16509 USA

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