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Customer Service Representative

MAXIMUS Lexington, KY

  • Salary $12 Hourly
  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Part-Time

Responsibilities:

  • Responding to numerous phone inquiries
  • Using standard technology: telephones, e-mail and web browsers
  • Assisting callers in finishing online applications
  • Completing daily electronic call logs
  • Filling out timesheets
  • Adhering to privacy rules
  • Connecting callers with leadership as needed
  • Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service
  • Reporting problems through an easy online system
  • Responding to telephone inquiries within set time parameters
  • Completing all assigned training as necessary

Education:

  • High School diploma or equivalent required


Qualifications:

  • Have 6 months+ of customer service experience
  • Speak and read English clearly
  • Type a minimum of 20 WPM
  • Work effectively within deadlines
  • Have excellent interpersonal skills and like helping people
  • Easily organize simultaneous tasks

MAXIMUS

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the PeopleĀ®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Address

Lexington, KY
USA
Posted: over a month ago