As a marketing and advertising firm, we represent multiple Fortune 500 companies in the consumer electronics industry, directly marketing their products and services to consumers in major retail venues. Currently, we are expanding and looking to fill entry-level Sales and Customer Service positions in our retail locations. Our firm provides exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.
The Customer Service Sales Representative will be the first point of contact for our customers, so your primary focus is to identify and address the needs of our customers and help them find the most fitting product or service to meet their needs. Making genuine connections, building good rapport and speaking articulately are essential to success in this role.
Entry Level Customer Service Sales Representatives who work hard and show leadership ability will be considered for trainer and management roles.
Engage customers in products and services by building good rapport, answering their questions, and offering targeted information about other products and services based on their interests and needs
Identify and manage the needs of customers
Open customer accounts by recording account information
Drive sales of clients' products and services through direct marketing strategies
Develop strong leadership and interpersonal skills
Attend team meetings and share best practices with colleagues
Provide an exceptional customer service experience
Maintain records of transactions and process customer orders
Keep track of customer interactions, inquiries, and comments with details of any actions taken
Investigate and resolve customer complaints
Meet and exceed personal sales goals
Qualifications for Success in this Role:
- 1-2 years experience in a sales position or retail environment preferred but not required
- Comfortable with electronic products
- Ability to work Full-Time
- Bachelor’s Degree or Associate’s Degree preferred, but not required
- Ability to commute in and to San Jose, CA
- Weekly paydays ($600-$1,000 wkly)
- Eligibility for Commissions and Bonuses
- Family-Oriented Environment
- Friendly Competition
- Ongoing Training
- Personal and Professional Development
- Advancement in the Company
The Next Step:
If you are ready to get your career in sales and marketing started with us, then we definitely want to hear from you! We are looking to hire as soon as possible, so if we feel you are a good fit with our company a member of our talent management team will call you within a few business days.