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Temporary Help Desk Specialist

MAIC inc. Winchester, VA
  • Posted: over a month ago
  • $19 to $23 Hourly
  • Part-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Candidates must be able to clear a background check by FEMA in order to receive facility and systems access. We are seeking part-time Help Desk Specialists to join our team under a temporary assignment. We have an immediate need for this support so employment could start right away. Qualified candidates will support a contract with FEMA that assists residents of who were impacted by Presidential declared disasters such as caused by hurricanes. You will be responsible for helping customers by providing a myriad of technical related support including resolving technical issues. Training will be given to qualified candidates.

Responsibilities:

  • **Ability to work shifts including weekends is a must***
  • Experience installing, supporting and troubleshooting desktop and portable Windows 7 PCs, wired/wireless networking, custom applications and other misc computer equipment, and common software (MS Office, Adobe Acrobat, VPNs, etc.)
  • Help provide support to 100+ local users and up to 2000+ remote users.
  • Assist in computer inventory collection efforts.

Education and Qualifications:

  • Some college preferred
  • FEMA experience a plus
  • Certificate (A+) preferred
  • 2-3 years in computer related/technical field
  • Excellent customer service/phone technical support skills a must
  • **Ability to work shifts including weekends is a must***
  • Communication skills a must
  • Ability to work independently and utilize strong problem-solving skills.
  • Ability to obtain a Public Trust

MAIC inc.

Why Work Here?

Established company with over 19 years of experience in supporting federal and commercial entities. Employee oriented company.

MAIC, Inc. (MAIC) is a Women-Owned Small Business. For over 19 years, we have successfully provided administrative and acquisitions support to federal and commercial clients. Our company has been awarded five Outstanding Small Business Awards by the U.S. Department of Homeland Security for notable achievement in providing support to federal clients such as the Immigration and Customs Enforcement (ICE, one nomination), ICE and the Federal Protective Service (a joint nomination) and the Federal Emergency Management Agency, which nominated our firm three times for DHS awards. We are an Equal Opportunity Employer and pride ourselves on being an employee oriented company that values our employees who we call team members through ensuring that they always have a voice in our company; are treated with the highest level of respect; and are given an opportunity to advance in our company when they demonstrate the ability to take on more responsibility.

Address

600 Pegasus Court, Suite 200 Winchester, VA 22602
Winchester, VA
USA

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