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CRM Administrator

MAI Wealth Management, Inc.
Independence, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

GENERAL JOB DESCRIPTION

The Microsoft Dynamics Administrator will serve as the primary support and champion of the Dynamics platform. This role will oversee the administration, maintenance, field support, customization, and configuration of the platform. S/he will partner with internal teams to assess system requests, assist with system trainings as needed and recommend solutions to enhance operational efficiency. This individual will navigate a high growth environment that requires adaptability to shifting priorities, working with undefined processes, and partnering closely with internal teams.

MAJOR DUTIES AND RESPONSIBILITIES

  • Must be a reliable developer comfortable working within and understanding CRMs and using skills to effectively move data from one CRM to another.
  • Ability to troubleshoot.
  • Ability to analyze requirements.
  • Ability to learn and understand a complex, existing application with minimal guidance.
  • Speed and accuracy make one candidate stand out over another.
  • Good knowledge of various technologies in the Microsoft Framework.
  • Someone familiar with high-level security procedures and working within databases securely.
  • Data Reporting, and leveraging that information into new and existing systems.

EXPERIENCE/CREDENTIALS

  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
  • 5+ years of experience in the Information Technology field, preferably 3-5 years working within the same company exposed to different technology life-cycles & implementations
  • Preferred Skills: CRM, Microsoft Office Suite, Power BI, Office365, SharePoint
  • Experience with Azure development items such as function apps, logic apps
  • Experience with application integration highly preferred
  • Microsoft certifications preferred
  • Any exposure to Financial databases/CRM is a plus

COMPETENCIES

  • Ability to analyze data
  • Sound technical skills, good judgment, and strong operational focus
  • Strong organizational and interpersonal skills with a demonstrated commitment to teamwork and partnerships; works effectively as part of a team and as an individual contributor
  • Capability to efficiently complete tasks in a fast-paced environment
  • Ability to manage multiple priorities and deadlines
  • Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner
  • A decisive individual who possesses a detail oriented perspective
  • Maintains absolute confidentiality of all client information and safeguards client and firm data; maintains high ethical standard in all practices
  • Professional and positive demeanor, superb work ethic, high level of personal ethics and integrity

MAI Wealth Management, Inc.

Address

Independence, OH
44131 USA

Industry

Technology

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