Client Service Representative
- Expired: over a month ago. Applications are no longer accepted.
M.E. Flow is calling all exceptional customer service professionals in the Leesburg or Alexandria, VA area who are ready to join a highly-respected and rapidly-growing company to apply to join our office team as a full-time Client Service Representative!
WHY SHOULD YOU JOIN OUR TEAM?
We care about our team. Our Client Service Representatives earn top pay of $16.00 to $20.00 per hour, based on experience, and receive great benefits, including a 401(k) plan, health, dental, vision, and life insurance, profit sharing, bonuses & incentives. It is easy to apply with our initial mobile-optimized online application. Almost ready? Please continue reading!
ABOUT M.E. FLOW
M.E. Flow has been delivering dependable residential and commercial plumbing, HVAC, and home comfort services throughout Northern Virginia since 1951. We work as a team to provide exceptional customer experiences and superior service. When our customers are looking for quality they can trust and a team that genuinely cares about offering the best of the best, they can depend on us. We are a third-generation, family-owned business that treats our customers and our employees like family.
A large part of our success is because of our caring and dedicated team members. We respect our employees and work hard to create a great place for them to come every day. Our owners know everyone by name and strive to make themselves available. In addition to competitive pay, bonuses, and benefits, we offer both in-house and outsourced training and apprenticeship programs, flexible hours, and opportunities for advancement (we promote from within)!
ARE YOU A GOOD FIT?
We hire people who like to go above-and-beyond for customers. Ask yourself: Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with all kinds of people? Can you solve issues professionalism and patience? Do you have excellent communication and interpersonal skills? If so, apply for this Client Service Representative job today!
YOUR LIFE AS A CLIENT SERVICE REPRESENTATIVE
In this essential customer service role, you are the "go-to" person at our company. Employees and clients alike will depend on you for accurate information as well as exceptional customer service as you answer customer phone calls and schedule appointments in our busy call-center! You can expect to be in the office for 8-hour shifts between 7:00 am and 7:00 pm Monday through Friday with a rotating schedule to provide coverage on weekends and certain holidays. Much of your time is spent resolving customer concerns and assisting managers in administrative tasks as needed. We will need you to provide fantastic customer service as you communicate with clients and employees. We will also need your amazing organizational skills to help keep the office running smoothly. If you can also meet the following, apply now!
- 2 or more years of experience scheduling appointments and/or dispatching in a call center
- High school diploma
- Skills in Microsoft Office suite is a plus
- Willing and able to work some weekends and evenings
- Experience with dispatch is a plus!
Location: 22306 / 20175-4403
M.E. Flow, Inc.
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