Pharmacy Technician - Order Entry

Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Order Entry team!

Responsibilities:

• Triage incoming rx orders
• Accurately enter rx orders according to pharmacy workflow and delivery cut-off times
• Process refills as requested
• Process 3rd party claims adjudication (insurance claims rejections)
• Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
• Resolve customer complaints in a timely, accurate and professional manner
• Provide customers with resources or additional information
• Navigate across multiple computer systems to respond to questions from external and/or internal partners.
• Constantly meet established productivity requirements, schedule adherence and quality standards.
• Other duties as assigned

Required Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing
• One (1) year of high volume order entry required
• Experience in Long Term Care pharmacy

Preferred Qualifications

• Experience with Framework, Docutrack or ECM preferred

Knowledge, Skills, and Abilities

• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
• Strong analytical and critical thinking skills
• Excellent computer skills preferred
• Ability to work independently and solve problems in a fast-paced, quickly changing environment
• Strong organizational and prioritization skills
• Type 35wp

Additional Job Information

• This position is temporarily working remotely
• Must be available to work weekends and holidays