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Pharmacy Technician - LTC Order Entry

M Chest Pharmacy Sulphur Springs, TX
  • Posted: over a month ago
  • $13 to $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Texas based LTC Pharmacy is seeking a Full Time Order Entry Pharmacy Technician to became a part of our team!

Responsibilities:

  • Triage incoming rx orders
  • Accurately enter rx orders according to pharmacy workflow and delivery cut-off times
  • Triage and resolve calls from physicians, nurses and nursing facility staff
  • Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
  • Resolve customer complaints in a timely, accurate and professional manner
  • Provide customers with resources or additional information
  • Direct phone calls and messages to the appropriate employee or department
  • Navigate across multiple computer systems to respond to questions from external and/or internal partners.
  • Constantly meet established productivity requirements, schedule adherence and quality standards.
  • Strong written and oral communication skills
  • Strong attention to detail
  • Process refills as requested
  • Process 3rd party claims adjudication (insurance claims rejections)
  • Other assigned data entry tasks

ā€‹Qualifications:

  • Unblemished TSBP Pharmacy Technician Registration in good standing
  • One (1) year of high volume order entry required
  • Experience with Framework, Docutrack or ECM preferred
  • Experience in Long Term Care pharmacy
  • Strong interpersonal skills and the ability to collaboratively build relationships with stakeholders, including staff, external partners and others
  • Independently motivated
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
  • Strong analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Excellent computer skills preferred; experience with Microsoft Excel and Word
  • Ability to work independently and solve problems in a fast-paced, quickly changing environment
  • Strong organizational and prioritization skills
  • Forward looking thinker, actively seeks opportunities and proposes solutions
  • Type 35wpm

Generous compensation package. EEO M/F/D/V

M Chest Pharmacy

M Chest invests in quality team members to provide the best customer service to all responsible parties, patients, and nursing staff. We know our employees are the key to our success. We look forward to a lasting relationship.

Address

411 Main St. Sulphur Springs, TX 75482
Sulphur Springs, TX
USA

Website

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