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Customer Service Representative

M&L Chrysler Dodge Jeep Ram Concord, NC
  • Posted: November 08, 2019
  • Full-Time

Customer Service Representative
At M&L Chrysler Dodge Jeep Ramwe strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at M&L Chrysler Dodge Jeep Ram is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Description
M&L Chrysler Dodge Jeep Ram is seeking a motivated Customer Service Representative
Responsibilities

  • Greet and guide customer as they appear on the lot to proceed into the sales process
  • Assist the customers to find a vehicle that meets their needs by using the current inventory information
  • Enhance the sales process by demonstrating the vehicles features on the lot
  • Assist customers in the completion of their sales applications
  • Assist management to increase sales by inspecting the lot's vehicles daily, reporting any problems to management
  • Assist management in ensuring the lot is merchandised correctly to maximize sales
Qualifications
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing and friendly, especially while handling objections
  • Quality customer service skills and sales track record
  • Strong interpersonal and communications, in-person and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Proficient in basic business math including percentages
  • Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
  • Persistent, competitive and good work ethic
  • Focuses on the customer's needs to enhance dealership and personal sales
What We Offer
  • 401(K)
  • Paid Holidays
  • Paid Vacation and Personal Days
  • Health, Dental and Vision insurance at group rates
  • Basic Life Insurance
  • Accident and Critical Illness insurance
  • Free Saturday Lunches
  • Strayer University Degrees@Work Program

M&L Chrysler Dodge Jeep Ram

Address

Concord, NC
28025 USA

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