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Customer Service - Remote

Lyneer Staffing Solutions
Trevose, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client, a marketing consulting services, is looking for a Remote Customer Service Representative to join their team. In this role, you will be responsible for helping customers with complaints and questions and giving customers information about products and services.

Your Day

  • Answer inbound calls from patients and pharmacy's regarding Discount Plan prescription cards
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in an understandable way

About You

  • Must have previous customer service w/healthcare related experience
  • Required savings card/co pay industry related experience
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Pay Rate & Shift

  • $16.00 - $18.00
  • Monday - Friday
  • 9:00AM - 5:30PM

 

Company Description
We are a company built on the belief that success can be measured by the strength of the relationships we cultivate. Our consistent record of delivering positive results stems directly from our devotion to sustained, mutually-beneficial, long-term relationships with our clients, within our industry and in the marketplace.

Our Core Values
Operate with the utmost integrity to ensure that all relationships are built on trust
Communicate in a straightforward and transparent manner
Build a reputation that will serve as a positive reflection on our clients and candidates

Honest:
We respect the people that we work with. We rely on trust and integrity to build, maintain, and create strong relationships within the marketplace. We have found that a sincere approach generates positive results, which is why we have integrated it into the foundation of our practice.

Lyneer Staffing Solutions

Why Work Here?
At Lyneer Staffing Solutions, we make YOU our priority.

We are a company built on the belief that success can be measured by the strength of the relationships we cultivate. Our consistent record of delivering positive results stems directly from our devotion to sustained, mutually-beneficial, long-term relationships with our clients, within our industry and in the marketplace. Our Core Values Operate with the utmost integrity to ensure that all relationships are built on trust Communicate in a straightforward and transparent manner Build a reputation that will serve as a positive reflection on our clients and candidates Honest: We respect the people that we work with. We rely on trust and integrity to build, maintain, and create strong relationships within the marketplace. We have found that a sincere approach generates positive results, which is why we have integrated it into the foundation of our practice.

Address

Trevose, PA
USA

Industry

Business

View all jobs at Lyneer Staffing Solutions