The Director of Hospice is responsible for the day-to-day operations of LSS Hospice Care. The director upholds the philosophy, core values and goals of the organization and ensures that the Christian Mission of Lutheran Senior Services is realized - " Older Adults Living Life to the Fullest".
Essential Duties and Responsibilities:
- To provide management of the day-to-day operations of the Hospice Agency.
- To ensure quality of care and excellent customer service is provided and all regulatory laws are met.
- Assures, in conjunction with the Administrator that an adequate quantity and quality of staff are available and scheduled according to the needs of the patient.
- Is responsible for the quality of nursing services provided by the agency.
- Supervises all nursing and therapeutic services offered by the Hospice Agency.
- Hires all nursing supervisors and other personnel with Administrator approval.
- Approves the selection of all field staff hired.
- Assists with recruitment of para-professional personnel.
- Assures compliance with all state, federal, and local laws regarding licensure and certification.
- Participates in the development of policies and procedures.
- Assures adherence to agency procedures and policies by all staff.
- Assures that all professional staff maintains professional standards.
- Ensures proper maintenance of medical records as prescribed and in compliance with local, state, and federal laws.
- Ensures that all physicians' orders are current and being followed precisely by nursing personnel.
- Provides procedures and systems of staff communication, which ensures coordinated implementation of plans of care and utilization of necessary services to provide comprehensive care.
- Coordinates to employ or contracts when appropriate, with an adequate number of qualified personnel to carry out the function of the agency; provides for initial orientation of all employees, a continuous in-service training program and competent supervision designed to improved patient care and employee efficiency. Insures Hospice personnel stay current with clinical information, current practices and local and national issues and trends.
- Directs staff in performance of their duties including admission, discharge, transfer, revocation and provision of service to patients.
- Evaluates environment and working conditions of field employees, maintains a safety program, monitors safety policies to lessen company liability under Worker's Compensation Program. Counsels and disciplines employees when necessary.
- Responsible for an annual evaluation of the agency's total program. Evaluates Hospice services and personnel using measurable outcomes and objectives. Monitors service utilization to insure delivery of comprehensive care.
- Insures appropriate data collection and regular, complete reports are received by the governing body. Assists with the filing of the annual statistical report with the State as required.
- Provides and participates in in-service programs.
- Promotes hospice referrals in the community.
- Stays informed about changes in Hospice, Palliative and End of Life Care and shares information with appropriate staff and administrative personnel.
- Assists with the review and evaluation of the hospice agency.
- Assures that staff is assigned appropriately after hours for "On Call Services".
- Complies with Hospice Agency's Infection Control Policies.
- Assures that performance evaluations are completed at intervals stated in agency personnel policy.
- Maintains confidentiality of information relating to patient. Will discuss only those aspects necessary to care and treatment of patient with those directly involved in the patient's care.
- Participates in "On Call" rotations, when applicable.
- May be required to do intermittent patient visits following the RN job description, when applicable.
- Other duties as assigned by the Administrator.
Qualifications, Knowledge, Skills &Abilities:
A physician, or registered nurse who has completed a baccalaureate degree program approved by the National League for Nursing; and has at least one year of nursing experience, or a registered nurse who does not have a baccalaureate degree, but who has at least three years of nursing experience, which meets the following requirements:
At least two years of such nursing experience must have been in either a home health agency
A community health program that included care of the sick; or a generalized family-centered nursing program in a community health agency; and at least two of the three years nursing experience must have been obtained within five years prior to current employment with the home health agency.
- Must have a current license in the state(s) of practice.
- The Director of Hospice is available at all times during the operating hours of the agency and participates in all activities relevant to the provision of home health services.
- Must demonstrate basic knowledge of all procedures included in the Director of Hospice job description.
- Must have the ability to follow instruction from the Administrator and the Medical Director.
- Ability to communicate effectively with physicians, managers, patients and employees.
- Must have the ability to impart knowledge and skills to others on their own level of understanding and must have the ability to effectively cope with patients, families and all others with varying backgrounds.
Physical Requirements and Working Conditions:
Must be able to complete all physical demands of the job, which may include, but not be limited to: the ability to lift and transfer patients, carry supplies, and read 12 point or larger typewritten print. Have corrected vision and hearing within normal range and have manual dexterity with normal range of motion of all extremities. May be requested to work weekends, holidays, and occasional overtime. Must be able to work alone without usual support systems immediately available in acute care settings. Must have the ability to deal with abrupt schedule changes and to maintain objectivity in coping with the stress of working with acute, chronic and terminally ill patients.
The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.
Certain job functions described herein may be subject to possible modification in
accordance with applicable federal, state and local laws and standards.
The working conditions include:
- A well lighted and ventilated working area.
- Appropriate ergonomic and personal safety equipment is provided if needed.
- Minimal exposure to chemicals and hazardous waste.
- Noise level in work environment is usually quiet.
- Travels out in the community that allows for exposure to weather conditions and potential for unsafe environments.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards.
Scheduled Weekly Hours:40
Work Shift:Day/Evening Shift (United States of America)