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Health Care Management Administrative Assistant

Lucent Health Solutions LLC
Nashville, TN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


The Administrative Assistant is a multifaceted position with duties and responsibilities that provides administrative support to ensure efficient operation for the Lucent Health Care Management/Narus Health, Utilization Review and Administrative teams, which contributes to support the success of our engagement with our clients. The position involves Large Case Management (LCM) reports/invoices, data entry, and general administrative tasks.

Role Summary:

This is a work from home position; the following duties and responsibilities mostly reflect the expectations of this position and is not intended to be all inclusive.

  • LCM reports & invoices renaming, filing, and distribute or upload to specific websites
  • Prepare and distribute various reports for TPAs (Third Party Administrators)
  • Prepare and distribute LCM Open Case Log reports, letters, surveys, etc.
  • Maintain TPA monthly census report
  • Process LCM referrals, and update Patient Case Assignment Log
  • Enter open and closure patient case information into Compassion (database) and LuminX (claims system)
  • Time entry of billable charges into Compassion
  • Update user accounts on various websites
  • Archiving LCM charts

This role might be a good fit if you have:

  • 3 years minimum administrative or customer service experience within a corporate organization
  • Understanding and adhering to HIPPA and PHI is vital
  • Medical/Healthcare insurance industry knowledge is helpful
  • Ability to work with and maintain information in various systems

Required Skills and Abilities:

  • Must have attention to detail, able to handle stress, ability to multitask, work independently, ability to work collaboratively in team setting, comply with company policies and procedures, regular and predictable attendance, and to perform each essential duty satisfactorily
  • Will have the skills to work with various systems to include Microsoft Office programs, Adobe Acrobat, databases, and other software applications
  • A strong work ethic by demonstrating accountability and responsiveness to deadlines

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Physical and Emotional Demands: 

While performing the duties of this job, the employee is frequently required to sit. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Equal Employment Opportunity Policy Statement

Lucent Health Solutions, Inc. is an Equal Opportunity Employer. 




Lucent Health Solutions LLC


Nashville, TN
37210 USA



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