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Customer Service Associate IV

Lowe's Sandy Springs, GA
  • Expired: March 16, 2019. Applications are no longer accepted.

Title - DO NOT EDIT: Customer Service Associate IV
Department: 0011 - Building Materials
Location #: 1807
Job Description: Position DescriptionResponsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.Job RequirementsCSA Sales Floor: Requires morning, afternoon and evening availability any day of the week. Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.Minimum Qualifications6 months experience using a computer, including inputting, accessing, modifying, or outputting information.6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.Preferred QualificationsAssociate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).1 year experience working in any department at a Lowe's retail store.
Job ID: 1568265BR
Employment Type I: Regular
Line of Business: Store
Job Category: Customer Service
City: Sandy Springs
Region: LOWE'S REGION 03, ATLANTA, GA
Employment Type II: Full-Time
Job Posting Title: Customer Service Associate IV
Zip Code: 30328
State: GA
Location Name: Sandy Springs, GA
Location Address: 5925 Roswell Road
EEO Statement: Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.