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Client Advocate

Los Angeles LGBT Center
Los Angeles, CA
  • Posted: over a month ago
  • $62,400 Yearly
  • Full-Time
Job Description

Position: Client Advocate

Program: Legal Advocacy Project for Survivors (LAPS)

Department: Legal Services

Reports to: Program Manager

Compensation: 62,400 Annually

Status: 100%, Full-Time, Exempt, Regular

Probation: 180 Days

Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan

Center’s Mission:

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY: The Legal Services Department provides trauma-informed and client-centered holistic legal services to the most marginalized members of the LGBTQ+ communities. Our focus is on undocumented immigrants, transgender, non-binary and intersex adults, youth experiencing homelessness, and survivors of violence (domestic violence, sexual assault, stalking, hate crimes/incidents, police/government misconduct, and discrimination). We have 5 inter-related projects; each serves clients at multiple locations.

JOB SUMMARY: Under the supervision of the Program Manager and in coordination with the Anti-Violence Project and other Legal Services Department staff, and on behalf of LGBTQIA2S+ victims of crime: 1) expand the direct provision of comprehensive legal services and assistance; 2) expand access to comprehensive services; 3) increase service capacity; and 4) advance institutional change in the court system and with service providers.

ESSENTIAL FUNCTIONS:

1) Manage a client caseload by providing assistance to victims of crime including but not limited to survivors of domestic violence, sexual assault, hate violence, stalking, trafficking and other forms of violence. Services include crisis intervention and safety planning; limited case management; housing advocacy and other advocacy to stabilize the lives of victims of crime; advocacy with law enforcement and prosecutorial agencies; assistance, under the supervision of an attorney, in preparation of restraining orders, U-Visas, T-Visas, and VAWA petitions; and court accompaniment in other matters;

2) Maintain oversight and detailed records of all LAPS cases and statuses in Legal Services;

3) Provide victims of crime technical assistance to other Legal staff as needed with an emphasis on safety planning and advocacy;

4) Manage and maintain oversight of all reporting for grant that funds the position; duties include data tracking and maintenance, oversight and training to all other LAPS staff involved in reporting, ongoing continuing professional development in the areas of grant reporting, grant compliance, and data tracking;

5) Provide services at the main department office, at off-site locations, and remotely;

6) Help recruit, train, and supervise volunteers;

7) Attend and convene meetings and community events to develop, sustain and strengthen new and existing coalitions and collaborations with victim support agencies, social services providers, law enforcement, prosecutorial agencies, and the judicial system, as well as with other community partners, including legal services providers;

8) Present trainings, as appropriate, at the above venues on issues encountered by LGBTQIA2S+IA2S+ survivors of violence; and advocate, as appropriate, at the above venues to expand access to services and/or increase legal service capacity;

9) Maintain and provide oversight of other administrative and operational responsibilities in furtherance of the interrelated essential functions stated above;

10) Participation in all staff meetings as well as a primary role in weekly case assessment meetings;

11) Other duties as assigned;

JOB QUALIFICATIONS AND EXPERIENCE:

1) Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;

2) A passion for the Center’s work and its mission to make the world a better place for LGBTQ people;

3) Bilingual skills, required (English/Spanish fluency);

4) Demonstrated commitment to advocacy for survivors of violence, including experience working with survivors of violence;

5) A minimum of two years of experience working or volunteering in the LGBTQIA2S+ community;

6) Experience and/or education in understanding the intersection of bias and oppression within LGBTQIA2S+ POC communities;

7) Experience in crisis counseling;

8) Experience providing oversight and maintenance of client caseloads, grant reporting, and other essential administrative tasks;

9) Experience in case management and volunteer coordination;

10) Excellent verbal and written communication skills, including experience in giving presentations and trainings;

11) Demonstrated ability to triage and manage multiple tasks under pressure in a fast-paced environment;

12) Flexibility to work evenings and weekends;

13) Access to reliable transportation and the ability to be insured;

14) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.

The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact tyamato@lalgbtcenter.org


Los Angeles LGBT Center

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Los Angeles, CA
90038 USA

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Business

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