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Front Desk Coordinator

Lords and Ladies Salons and Medical Spa Douglassville, PA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

SKILLS/QUALIFICATIONS REQUIRED:

  • A friendly, outgoing, cheerful personality
  • The ability to smile!
  • Professional, polished appearance, including hair well and nails nicely done and makeup tastefully applied
  • Efficiency using a computer
  • Ability to handle confidential information discreetly
  • Excellent customer service orientation
  • Excellent communication skills
  • Ability to problem solve

 

RESPONSIBILITIES:  

  • Upbeat when answering the phones 
  • Greet clients enthusiastically 
  • Direct clients and make them feel comfortable prior to service
  • Accurately take appointments and utilize and appointment booking system
  • Encourage "add-on" services at the time of booking
  • When necessary, assist clients in the selection of retail products
  • Understand and utilize appropriate sales techniques
  • Manage product displays in lobby
  • Assist client in all checking-out procedures- payment, product needs, pre-booking
  • Manage salon email throughout the day by answering and processing as needed 
  • Handling special orders for clients
  • Assist with inventory if necessary
  • Write out tickets for any appointments added on after printing is done
  • Balance cash drawer between shift changes
  • Properly complete daily tally sheet and all closeout paperwork and close out cash register for both salon and med spa

Lords and Ladies Salons and Medical Spa

Address

Douglassville, PA
19518 USA

Industry

Tourism

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