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Service Manager

Long's Human Resource Services Mobile, AL
  • Posted: over a month ago
  • $40,000 Annually (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Direct Hire

Service Manager

Specialty truck dealership in Baldwin seeking a highly driven and motivated individual with experience in the commercial trucking industry to serve as a Service Manager in the Baldwin County area to lead as we seek to grow our presence in South Alabama and other parts of our territory. This position will be mentored directly under our current Service Manager and be integral as we grow, creating significant opportunity for career growth, long-term.

Knowledge, Skills & Abilities:

  • Must demonstrate Company's Core Values in every employee and customer interaction
  • Must have strong interpersonal and communication skills
  • Must have an ability to multi-task under pressure
  • Promote continuous improvement
  • Must have superior problem solving skills to achieve a win-win solution

Education & Experience:

  • Minimum of 3 years technical and/or supervisory experience in the commercial truck/heavy equipment industry.
  • College associate or bachelor's degree or equivalent work experience

Qualifications:

  • Must be a team player with a strong sense of commitment to the customer
  • Must be self-motivated and have good written and verbal communication skills
  • High degree of product and technical knowledge

Tasks/Duties:

  • Managing, including hiring, training, performance evaluation and maintaining budget
  • Incoming/outgoing customer calls to schedule service and repair
  • Customer write-ups, RO Profitability
  • Technician scheduling, proficiency, and development
  • Ensuring quality repair and customer satisfaction
  • Follow up on secondary work identified from inspections
  • Lead your team by serving with integrity and empathy
  • Maintaining an efficient and orderly workplace

Long's Human Resource Services

Why Work Here?

Let’s talk people...you can depend upon. Long’s Human Resource Services understands people. Serving Mobile since 1948!

At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees. Plus, we offer a comprehensive suite of tools for your human resource needs, including payroll services and skills testing. We understand how inspiring it is to find a job that’s a perfect fit. And we understand the critical needs of employers to find quality people to meet their staffing needs – whether long-term or short-term. When it comes to recruiting and placement of long-term contract, temporary and direct hire employees, we know what works for you. Simply put, we offer jobs. Well done.

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