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Administrative Assistant Dispatcher

Lone Star Towing and Recovery Waco, TX
  • Expired: 2 days ago. Applications are no longer accepted.

CSR Dispatcher

  • Answer phone inquiries, direct calls and provide basic company information
  • Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
  • Dispatch drivers
  • Update staff calendars and organize schedules
  • Receive and record information for all emergency and non-emergency calls
  • Address problems and make requests by communicating with the necessary parties or providing solutions
  • Perform non-emergency work, including receiving deliveries and dispatching orders for products
  • Multitask and prioritize calls according to their urgency
  • Use necessary equipment, including radio, phone, and computer, to dispatch personnel, vehicles, or field units to appropriate locations
  • Follow through to watch progress and assure timely assistance by monitoring the route and status of field units
  • Stay knowledgeable at all times, providing field units with vital information about orders, traffic, obstacles, and requirements
  • Demonstrate basic data entry skills needed to use the computer system to maintain logs and records of calls

Qualifications

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred
  • Prior experience handling office responsibilities, experience in customer service, or related field
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars
  • Quickbooks
  • Excellent written and verbal communication skills
  • Highly organized multitasker who works well in a fast-paced environment
  • Willingness to learn and to grow with the company

Lone Star Towing and Recovery

Why Work Here?

Family owned business with real opportunities for management

Address

7655 Bagbee Avenue Waco, TX 76710
Waco, TX
USA