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Mechanical Engineer for Technical Services Coordinator Position

Loesche America
Pembroke Pines, FL
Expired: over a month ago Applications are no longer accepted.
  • $55,000 to $62,000 Yearly
  • Full-Time
Job Description

Mechanical Engineer for ADMINISTRATIVE Position of Technical Services Coordinator

The Service Coordinator has the primary responsibility to plan, coordinate and execute the delivery of services. Applying project management skills to each service order job from start to finish. The secondary function of this role is documentation control and management of engineering drawings.

Role and Responsibilities

• Assess the customers technical issue and service needs
• Generate sales quotation for requested services
• Executing service order
• Plan, schedule, and coordinate service job
• Provide remote support for client’s technical questions regarding spare parts, procedures for assembly related jobs, and troubleshooting equipment
• Provide support to field engineers by answering any technical questions related to ongoing service job
• Evaluate site reports, identify areas requiring follow-up
• Preparation of documents required for billing and bookkeeping
• Maintain reports required by the Finance Department
• Assist in Company hosted Technical Seminars
• Claims management
• Maintain positive relationships with customers and vendors
• Maintain organization of engineering drawings
• Providing requested drawings to other departments

Skills and Qualifications

• Effective communication, including written, verbal, and interpersonal
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Organization and time management skills
• Good collaboration and teamwork abilities.
• Great leadership and goal-setting skills
• Ability to work in a fast-paced environment
• Ability to use computers, software and other technology for inventory and communication purposes (SAP, MS Teams, MS Word, MS Excel, Outlook)

Required

• Bilingual; fluent in English and Spanish
• Bachelor’s Degree in Engineering; preferably Mechanical Engineering

Overview Summary

Administrative position within an office setting that requires technical skills. Customers will reach out to the Service Coordinator by means of phone or email to communicate technical issues and request services. The Service Coordinator acts as the active Project Manager for each service job. In addition, this role provides support to service engineers onsite that require technical assistance. Engineering drawings received from external sources are to be organized and maintained on the Company’s preferred platform. Request for drawings will also be fulfilled as part of the normal routine.

Company Description
Loesche America is the American subsidiary of Loesche GmbH located in Pembroke Pines, Florida. Loesche GmbH is an innovative family-owned machinery and plant engineering company operating worldwide with headquarters located in Dusseldorf, Germany.

Patented in 1928, the Loesche roller grinding mill technology has been continually advanced and in the meantime is synonymous with our company. Creativity, dynamism, and receptiveness to innovation have made the Loesche group one of the leading providers of top mill technology.

Address

Loesche America

Pembroke Pines, FL
USA

Industry

Manufacturing

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