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Construction Customer Service Representative / Home Builder

Local Home Builder Portland ,OR
  • Posted: 23 days ago
  • $40,000 to $60,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

We are seeking a Customer Service Representative / Home Builder to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Perform onsite home inspections within the one year warranty
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Perform minor home repairs, adjustments, and modifications
  • Daily tasks include quality control inspections, warranty claim assessments, defect causes, & construction troubleshooting

Qualifications:

  • 4+ years experience in customer service, sales, or other related fields
  • 2+ years of construction field experience strongly preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Warranty experience preferred
  • Must possess a valid drivers license


Perks/Benefits:

  • Company Vehicle, Medical, Dental, 401(k), 9 paid holidays, Vacation



No phone calls please. Please submit resume on Ziprecruiter to be considered.

Local Home Builder

Address

Portland, OR
USA

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