Responsibilities and Duties:
- Greet customers in a courteous, friendly, and professional manner using company procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of needs.
- Meet customer requirements by providing personalized solutions.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work on the customer file.
- Communicate effectively with individuals/teams in the program to ensure high quality.
- Participate in activities designed to improve customer satisfaction and business performance.
- One on one sales based interaction with customers
- Professional development opportunities
- Coaching and feedback to help you further develop your skills and business knowledge
- Management Involvement and support
- A variety of benefits
- Advancement and compensation are based on individual performance
- Bachelor’s degree preferred
- Demonstrated job or school stability
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail, time management, and decision-making skills
- Must be comfortable in a fast-paced environment
Individuals with the following experience may apply:
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