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Inbound Customer Service Rep | Call Call Center

Living Spaces La Mirada ,CA
  • Posted: over a month ago
  • $16 to $16 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

 Only candidates with open availability and previous call center experience will be considered!

Be a part of a growing company working with great people! Our Guest Services Department in La Mirada, CA has an immediate Full-Time need for a Guest Service Representative. Our ideal team member must: have humility & respect, speed & simplicity, fanatic discipline, social responsibility, put guests first, be unique, passionate, and innovative.

Perks of working at Living Spaces!

  • Paid Holidays/Vacation/Sick time (eligibility-time in position)
  • Promotional opportunities with pay increases
  • Paid weekly (Direct Deposit available)
  • Free Living Spaces attire (shirts/outerwear)
  • Free lunches on weekends
  • Team Member Discount (15% regular priced merchandise)
  • Referral Bonuses ($200 and up to $500)
  • Annual Holiday Party and Summer Picnic
  • Career Growth and relocation opportunities as we continue to expand!

Responsibilities:

  • Handle complaints, troubleshoot problems, and provide information.
  • Provide accurate directions to callers for all store locations.
  • Assist callers with changing delivery dates, converting delivery to pick up and vice versa, adding or deleting items off of an order.
  • Assist delivery teams who call in to report not-at-homes, damaged items, or mistakes with merchandise on delivery.
  • Maintain detailed and clear notes regarding calls and be able to communicate effectively via phone, face-to-face, and through email.

Qualifications:

  • One to two years of related experience in a call center environment.
  • An understanding of adherence to KPIs.
  • Must be familiar with basic MS Office functions (Word & Excel).
  • Be able to navigate through basic and common computer functions.
  • Be able to type at a reasonable rate to note important information during phone calls.
  • Identify problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, and be able to use reason when dealing with emotional topics.

Job Type: Full-time

 

Company Description
Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth — from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand — are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.

Living Spaces

Why Work Here?

Incredible CEO, great benefits and perks, with room to grow! Join the journey!

Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth — from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand — are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.

Address

14501 Artesia Blvd. La Mirada
La Mirada, CA
USA

Website

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