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Customer Services Representative

Live Well Brands Ventura ,CA
  • Posted: over a month ago
  • $15 to $20 Hourly
  • Full-Time
  • Benefits: medical
Job Description

**Our company did not miss one day of work, reduce pay, or cut hours during the pandemic. If you want to work for this type of company, an organic manufacturer that is employee-centric... here’s your chance.**

Our company is a manufacturer of both Organic Food and Organic Personal Care products based in Ventura. We are seeking a detail-oriented person who will support multiple areas of sales and operations. Emphasis on daily Order Processing, Customer service, and directly supporting the VP of Sales and Marketing who works remotely.

  • Energetically handle the majority of inbound customer calls and emails and provide excellent communication and customer service via phone and email as our “Customer Centric” approach relies on providing legendary customer service.
  • Excellent written communication with an emphasis on grammar and exceptional organizational skills.
  • Process Sales Orders while monitoring computer-generated “pick-slips” for each order.
  • General administrative functions, such as reviewing and reacting to sales reports, data entry, customer onboarding, and other projects

The Ideal Candidate would have:

  • A minimum of 2 years’ experience in an office administrative/customer service role or a strong university degree.
  • Strong time management, organizational skills and attention to detail.
  • The ability to prioritize and manage multiple projects.
  • Strong self-initiative, consistent follow-through, attention to detail, and the ability to build strong business relationships.
  • Excellent written and verbal communication.
  • Working knowledge of Microsoft Office Excel and Word, email communication, and Internet interaction.
  • A positive attitude with the ability to happily and patiently handle demanding wholesale and direct customers

This is a full-time position, Monday – Friday 8 am – 4:30 pm.

Benefits: Include paid vacation, holiday paid days off, healthcare cost assistance.

Please apply by sending a cover letter and resume.

Job Type: Full-time

Starting salary: $15.00 to $20.00 /hour, with opportunity for advancement

Live Well Brands

Why Work Here?

Company didn't miss 1 day of work, reduce pay, or cut hours during pandemic. Organic manufacturer, Employee-eccentric, Great customer care.

Address

Ventura, CA
USA

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