Executive Housekeeper

Position: Executive Housekeeper, Tru by Hilton at Cadillac Jack's Gaming Resort, Deadwood SD
Reports To : General Manager

The Executive Housekeeper has responsibility for overall housekeeping operations and ensures the cleanliness of hotel rooms and public areas. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.

Essential Duties and Responsibilities:

• Responsible for the day-to-day running of the housekeeping department to ensure a high degree of hotel cleanliness.
• Within guidelines established by the hotel or management company, maintain cleanliness and hygiene standards for the property
• Organize day-to-day work requirements and set required standards against which work will be checked, in accordance with correct procedures.
• Ensure that all equipment, furniture and furnishings are maintained, checked and kept in good working order.
• Responsible for ensuring linens are cleaned and kept in accordance with company standards.
• Ensure that special requests from guests are carried out in a timely and cost effective manner.
• Work with relative departments to ensure that guest expectations are consistently met and where possible, exceeded.
• Responsible for linen and cleaning supply inventory ordering and maintaining.
• Responsible for performance management and training for housekeeping and laundry staff.
• Other duties may be assigned to meet business needs.

Requirements:

• 1 to 2 years housekeeping experience
• The ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management
• Energetic, self motivated leader with strong work ethic required.

Benefits for full-time Associates:

• Health / dental / vision / life
• 401k plan with a 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants plus franchise hotel discounts
• Free entry for you and your family to Watiki Waterpark

An Equal Employment Opportunity Employer