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Customer Success Manager (Remote)

Listrak King of Prussia, PA

  • Posted: over a month ago
  • Full-Time
Job Description

What We Do and Who We Are

Through thoughtful innovation, Listrak works to provide our clients with premier solutions that deliver results, allowing our customers to become industry leaders and our employees to find pride and passion in their work.

At Listrak, we believe that foundation is everything, so we strive to base our work around four core values: customers come first in everything we do, you can always count on us to do the right thing, people and team work are invaluable, and passion drives performance. These values are the heart of our business, so we are looking for team members who can help us live them out.

About the Job

As an Account Manager you will represent Listrak by playing a critical role in supporting growth and retention for world class eCommerce brands. You will foster strategic relationships with senior level executives; relying on both a strong understanding of the client's business and marketing objectives in addition to a deep understanding of Listrak's cross-channel marketing platform. You will develop comprehensive strategies and consult with the client on how to execute and optimize those strategies - all while delivering superior results. The ideal candidate is a customer-centric analytical thinker who thrives on identifying opportunities to drive ever-increasing value and revenue growth for their client partners in a dynamic environment. 

What We're Looking For

  • 3+ years of experience in a Client Services, Customer Success or Account Management role, ideally within SaaS or Digital Marketing
  • Demonstrated success managing multiple customer relationships in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Strong technical aptitude with the proven ability to quickly grasp and apply concepts
  • Resourceful self-starter with a desire to excel in a results-oriented organization
  • Exceptional organizational and prioritization skills
  • Curious analytical thinker; capable of turning data into actionable recommendations
  • A results-driven motivated attitude, with a bias for learning and sharing

Why Listrak?

Give Back

Wherever Listrak is, we strive to make a positive impact, and we love giving back to the communities we call home. By investing into local organizations, schools and events, we try to help cultivate a healthy community and equip youth for a changing workforce. Also, our Volunteer Time Off policy gives employees the opportunity to donate time to causes they're passionate about, despite the busyness of everyday life.

Lead a Healthy Life

We offer a variety of benefits, plans and options to meet your individual needs for medical, dental and vision care. Our on-site fitness facility, company wellness programs and discounted gym memberships, as well as opportunities to learn and grow, create space for employees to nurture their minds and bodies.

At Listrak, we want you to feel well, eat well, and be well.

So, join our team! We can't wait to meet you.

 

#LI-DF1 #IND123

Listrak

Address

King of Prussia, PA
USA

Industry

Business

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