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Customer Service Representative

Lina's Italian Market Calgary, AB

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

he ideal customer service representative is a customer-oriented, friendly, extroverted person that will engage conversations and will generate sales while interacting with Lina's customers.
Responsibilities include:

  • Generate sales leads
  • Identify customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Help with customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience or experience
  • Strong contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma
Company Description
Lina's has been a staple on the local food scene for over 28 years. With a wonderful deli, bakery, cafe, hundreds of imported grocery and a great catering department... Lina's Italian Market is a fun place to work and to spend time. We are family and we care about our business and about our fantastic community!

Lina's Italian Market

Why Work Here?
Benefits, Store Discounts, Career Growth

Lina's has been a staple on the local food scene for over 28 years. With a wonderful deli, bakery, cafe, hundreds of imported grocery and a great catering department... Lina's Italian Market is a fun place to work and to spend time. We are family and we care about our business and about our fantastic community!

Address

4916 130th Ave SE

Calgary, AB
CAN

Industry

Business

View all jobs at Lina's Italian Market