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Customers Service Representative

Lil' Kickers of LK Soccer
Chicago, IL
  • Posted: over a month ago
  • $15 to $20 Hourly
  • Part-Time
Job Description
Job purpose
To support the company by coaching within the guidelines we provide for LKsoccer. This position will also provide customers with the best customer service possible by overseeing a number of tasks to help streamline the customer experience. 
Duties and responsibilities
  • Create a fun and creative learning environment for children and parents
  • Maintain a safe environment for children
  • Greet children and parents to the field in a professional and friendly manner
  • Communicate any incidents or issues that take place during class times
  • Handle incoming calls from our calls from our call center
  • Manage call backs via our voicemail system
  • Free trial customer creation through DASH system
  • Help manage our Free trial and Make-up class system in Acuity
  • Assist in free trial follow up phone calls as needed
  • Assist in administrative tasks assigned by leadership team
  • Assist in organizing birthday party registration and implementation for families 


Qualifications
  • High School Diploma, preferred
  • Knowledge or experience in child development, preferred
  • 1 year working with children ages 18 months - 10 years  old, preferred

Education 
  • High School Diploma, preferred but not required


Lil' Kickers of LK Soccer

Address

Chicago, IL
60618 USA

Industry

Business

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