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Customer Service Representative

Lightup Construction Inc Aubrey, TX

  • Posted: over a month ago
  • $30,000 Yearly
  • Full-Time
  • Benefits: medical, 401k, dental,
Job Description

Customer Service Representative

Job Summary:

The Customer Service Representative requires excellent customer service skills and technical ability. The position requires answering customer questions and concerns as well as troubleshooting a variety of other issues.   

Essential Functions:

  • Answer incoming calls from current and prospective customers regarding our services
  • Contact customers to follow-up with concerns and satisfaction
  • Troubleshoot common issues with product or service
  • Resolve other issues via phone, email, mail, or social media
  • Maintain customer records by updating account information
  • Communicate and coordinate with colleagues as necessary
  • Perform other duties as assigned

Skills & Requirements:

  • Must be professional in dress, speech, and manner.
  • Ability to work independently, using sound judgement principles.
  • Must demonstrate accountability to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
  • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
  • Must demonstrate a desire to learn, supported with a love for technology.
  • Must pass a drug screening test and a criminal background check.
  • Bilingual a plus

Education and Experience:

  • High school diploma or GED equivalent required.

Work Environment/Hazards:

  • Indoor work environment
  • Moderate noise level

 

Position Starts on or About: October 15, 2021

Company Description
Lightup Construction Inc., part of the Open Infra Group, is making fiber happen. Be a part of the fast-growing team that is building the fiber optic infrastructure of tomorrow. Internationally based, we are building open access networks where you have plenty of opportunities for growth.

Lightup Construction Inc

Lightup Construction Inc., part of the Open Infra Group, is making fiber happen. Be a part of the fast-growing team that is building the fiber optic infrastructure of tomorrow. Internationally based, we are building open access networks where you have plenty of opportunities for growth.

Address

8800 US HWY 380

Aubrey, TX
USA

Industry

Business

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