Skip to Main Content
← Back to Jobs

Crisis Mental Health Professional - Posting #20-010

Lifeline Connections Portland ,OR
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Agency Background:

Lifeline Connections is a not-for-profit agency that is recognized as a leading behavioral health treatment provider in Washington State, offering a full continuum of care for individuals who have a behavioral health condition. Lifeline Connections' patients receive an unprecedented level of care by highly skilled professionals who know how to help people find and sustain long-term recovery. For over fifty years Lifeline Connections has provided hope, help and healing to thousands of individuals in Washington State and within the Portland, Oregon metro area.

Major Duties:
The Crisis MHP works under the supervision of the Program Director. This position provides behavioral health services to individuals at the Crisis Stabilization and Triage Center. The Crisis MHP will be responsible for providing specialized crisis intervention and short-term intervention services to adults and older adults experiencing an acute behavioral health crisis, with the goal of crisis stabilization within the least restrictive setting. In fulfilling these duties, the incumbent performs the following duties independently:

• Review Washington Administrative Codes (WACs) and Revised Codes (RCWs) and Federal regulations pertaining to behavioral health treatment to ensure compliance with these regulations in all therapeutic services.
• Provides a welcoming environment for new participants.
• Provides basic recovery support services and documents services provided using recovery focused language.
• Ensures completion of designated mental health assessment for all participants
• Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service.
• Complete reauthorizations, as needed.
• Develops an individualized service plan and recovery solution in partnership with participant and peer specialist.
• Acts as an advocate for the needs and rights of every person.
• Will work as part of a treatment team.
• Conducts groups, as designated by the program’s schedule.
• Assists in completing admission to the Center including:
a. Orientation to the program, including an introduction to staff, tour of the facility, individual rights and grievances, program schedule, and community agreements.
b. Assisting participants with shower and clean up using proper infection control procedures.
c. Reviewing and storing personal property.
• Partners with each participant to maintain a recovery environment by performing tasks including, but not limited to:
d. Room Checks.
e. Removes any hazardous objects and records findings as designated.
f. Helps participants manage any risky behavior and completes required documentation.
g. Implements contraband policy.
• Maintain complete and up to date clinical files that document all services and contacts provided consistent with the requirements of WAC 246-341.
• Assures incident reports are initiated and completed according to agency policy.
• Supports and implements agency policies and procedures.
• Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems.
• Participate in verbal de-escalation and interventions in emergent situations and be willing to assist other team members as needed to maintain a safe and secure environment.
• Networks within the community to identify outside agencies and services available to help individuals meet their needs.
• Support and implement agency policies and procedures.
• Other duties as assigned.

• A master’s degree or further advanced degree in counseling or one of the social sciences from an accredited college or university required.
• Meet the requirements of a mental health professional as defined in WAC 246-341.
• Current CPR and First Aid and Food Handlers permit, or ability to obtain one within 90 days.
• Be willing to seek to understand each individual’s unique circumstances and personal preferences and goals and incorporate them into the crisis response to help individuals regain a sense of control.
• Understand and support the Living Room Model of service delivery-specifically that MHPs are not the primary support in the CSC.
• Have a strong understanding of recovery and resilience, the value of partnerships and individual choice, and the balance between protection from harm and personal dignity.
• Interest or experience in working with individuals who are difficult to engage and maintain in traditional behavioral health programs.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for individuals.
• Ability to work effectively with individuals displaying a wide range of unpleasant and/or bizarre behaviors.
• Demonstrated knowledge regarding the management of challenging behaviors.
• Valid Washington State Driver’s License required including vehicle and appropriate vehicle.
• Great attendance.
• Familiarity with Washington State regulations related to the provision of behavioral health services (RCW 71.05).
• This position requires shift work and requires the ability to work within a flexible schedule including weekends and evenings.

Salary: $20.50 to $22.50 per hour + $1000 Sign on bonus
*On-Call and Part Time also available!

Application Process:
Submit a cover letter and resume to Human Resources. We will only accept resumes with a cover letter specifying the position title and posting number of the position you are applying for. For more information on this and other positions, please visit our website at

The Benefits:
Lifeline Connections is striving to be your employer of choice by offering our regular/full time employees a generous benefits package. The plan covers over 75% of medical, dental, and vision costs for the employee and all dependents. There are no out-of-pocket costs for co-pays, prescriptions, or deductible under the medical plan. We also have employer paid Short Term Disability, Long Term Disability, Life Insurance and a 401(K) plan that matches dollar for dollar up to 4%. On top of all that, our employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 3 personal holidays and 10 paid holidays per year!

Send us your resume and let's talk about you joining our team!

Lifeline Connections

Why Work Here?

Great benefits and room for growth!


Portland, OR

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.