Customer Service Representative - Work from Home

Do you enjoy helping others? We are looking for Customer Service Representatives to provide customer support. You will deliver engaging, personalized experiences based on individual customer needs. This position is virtual and requires a home office setting that is noise and distraction-free.

Role & responsibilities

Receive and process chats, calls and/or emails to answer customer questions, address their concerns and help them with a particular product or service

Communicate clearly and effectively to resolve customer issue quickly and ensure satisfaction

Handle between 20-25 contacts per day

Document and maintain records of customer interactions

Qualifications & experience

Be creative, adaptive and eager to learn new skills

Ability to self-manage and work independently in a fast-paced and highly-demanding environment

Ability to speak and write clearly and accurately

Customer service experience preferred

22+ years of age

High school diploma (higher education preferred)

Background check and drug screening may be required

At Lifecare Pharmacy it is our commitment to provide every customer with the highest level of service. We pride ourselves on focusing on each patient’s individual needs. Lifecare Pharmacy is dedicated to providing services that go above and beyond the norm.
We offer specialized packaging options, automatic refills and fast, friendly service. Lifecare Pharmacy accepts most major insurance and pricing that is the same or lower than the big chains- all with a personal touch. We can even have your current prescriptions transferred to us for you. also have a great selection of over the counter medications, durable medical equipment, vitamins and supplements.

Apply today and a member of our Recruitment Team will contact you to get started!

We are proud to be an equal opportunity employer. At Lifecare Pharmacy, our differences are our greatest strength. We don't just promote diversity - we celebrate it.

Job Types: Full-time

Benefits:
401(k) Matching
Disability Insurance
Employee Assistance Program
Employee Discount
Flexible Spending Account
Health Insurance
Life Insurance
Paid Time Off
Professional Development Assistance
Referral Program
Retirement Plan
Tuition Reimbursement
Vision Insurance

Schedule:
Day shift
Monday to Friday
Night Shift
Overtime
Weekends

Work Location:
Fully Remote

Work Remotely:
Yes

Lifecare Pharmacy

10 days ago

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