JOB SUMMARY: This employee is responsible for conducting assessments, developing treatment plans, facilitate groups, assist residents in gaining employment, developing budget and tracking required savings, and seeking affordable housing.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
- The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
- Willingness to abide by the company’s published rules and regulations
- Documents services to clients in a timely and clinically appropriate manner in the approved LifeStream documentation format.
- Attends staff meetings as scheduled and conducted by immediate supervisor.
- Participates in individual and group clinical supervision with immediate supervisor as scheduled.
- Maintain confidentiality of records relating to clients’ treatment.
- Encourage clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships.
- Guide clients in the development of skills and strategies for dealing with their problems.
- Prepare and maintain all required treatment records and reports. Complete assessments and treatment plans within the required time frames.
- Counsel clients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
- Act as client advocate.
- Develop and implement treatment plans based on clinical experience and knowledge.
- Collaborate with other staff members to perform clinical assessments and develop treatment plans.
- Evaluate clients' physical or mental condition based on review of client information.
- Meet with families, probation officers, police, and other interested parties to exchange necessary information during the treatment process.
- Refer patients, clients, or family members to community resources or to specialists as necessary.
- Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.
- Evaluate the effectiveness of counseling programs and clients' progress in resolving identified problems and moving towards defined objectives.
- Modify treatment activities and approaches as needed to comply with changes in clients' status.
- Discuss with individual patients their plans for life after leaving the program and assist in creating a transition plan.
- Counsel with emphasis on rehabilitation and self sufficiency.
- Work with individuals and groups to promote optimum behavioral health and functioning.
COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.
- Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Age Specific: Developmental Stages, Assessment, Knowledge, Interpretation, Interventions, Enhancement of Family Involvement
- Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
- Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, and Thinking Skills.
- Organizational/Management: Compliance, CQI, Commitment, Leadership, Linking/Networking, Management of Information, Organizational Participation, Safety
- Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Psychosocial Interventions, Treatment/Service Planning, Identification of Substance Abuse Problems
- Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
- Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under tough circumstances.
KNOWLEDGE AND JOB SKILLS: Must possess a working knowledge of behavioral health, chemical dependency concepts and rehabilitation techniques. Must be able to implement the AA/NA 12-step philosophy and understand the physiological and emotionally phenomenology associated with the disease concept of chemical dependency. Must be knowledgeable of counseling techniques.
PERSONAL QUALITIES: Self-motivated, communicates effectively in writing and interpersonally, dependable, organized, insightful, astute and intelligent. Must be able to work autonomously. Must have the ability to motivate others to complete tasks.
SPECIAL FACTORS: The person occupying this position would be well-served to possess a modicum of knowledge of child welfare services as a beneficial adjunct to clinical knowledge. Knowledge of the homeless population and issues associated with this population. The person occupying this position should have experience assisting individual in seeking employment and be familiar with resources in the area.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
EDUCATION & EXPERIENCE:
- Education: Bachelor’s degree in psychology, social work, or related field required. CAP a plus.
- Experience: Minimum of two years of professional experience in the behavioral health field or working with the homeless population.
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.