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Automotive Service Advisor(s)

Lia Toyota of Rockland Blauvelt, NY
  • Posted: over a month ago
  • Other
The Lia Auto Group
Job Summary: Lia Toyota Rockland is seeking Service Advisor(s) to join our growing team. If you're looking for a fast-paced, professional, and positive sales environment that rewards hard working, reliable, and team-oriented individuals, this is the right place for you!
About Us:
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years.
We have a long history of success and growth providing continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.
Community:
We are heavily involved in supporting our communities we live and work in and look for people to join us in volunteerism and fund raising efforts for many local charities and non-profit organizations.
Benefits:
* Medical, Dental and Vision * Employer funded Life Insurance Plan * 401K Plan with Employer Match * Paid Time Off * Paid Weekly * Growth Opportunities * Family owned and operated * Long term job security * Health and wellness * Discounts on services and parts * Employee vehicle purchase plans * Competitive compensation plan * Paid training for up to three weeks * Competitive wages * State-of-the-art facility with cutting edge technology * Work environment OSHA certified to current Air Quality Standards * Highly productive shop * Career advancement opportunities, promote from within * Clean and professional work environment Key Responsibilities:
* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Requirements:
* Must hold a high school diploma or equivalent * Excellent customer service skills * Basic Computer skills * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast paced environment * Excellent oral and written communication skills * Team player * Must have a valid driver’s license * Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

Lia Toyota of Rockland

Address

Blauvelt, NY
USA

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