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Assistant Service Manager

Les Stanford Chevrolet and Cadillac Dearborn, MI
  • Posted: over a month ago
  • Other
Les Stanford Chevrolet and Cadillac is hiring new talent to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. As America's Corvette King, your potential to grown and excel here is unparalleled. We offer higher than industry standard pay because we want to invest in the best people.

Benefits: * Monday-Friday operation. NO SATURDAYS* Full Benefits – 401K and Health Care* Paid Vacation* Opportunity to advance* Compensation plan higher than the industry standard with unit bonus* Strong leadership team that works with you to reach maximum potential* Family owned and operated* Largest corvette dealer in the MidwestResponsibilities* Assist customers in servicing, repairing and explaining each service needed* Understand customer; match requirements and concerns to various service options* Explain service being performed and keep customer informed and updated throughout the service of their vehicle* Stay up to date on new products, features, accessories and attending product training as required* Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness* Provide support to Service Manager in supervising all service department personnel, as well as monitor their performance in servicing customers* Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriatelyQualifications* Minimum 2 years' experience working in a dealership service bay* Strong focus on providing excellent customer service* High school diploma or higher education* Clean driving record & valid driver's license* Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Les Stanford Chevrolet and Cadillac

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