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Full or Part-Time Care Manager

Lend-A-Hand Reno, NV

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Care Manager will speak to prospective clients to educate them on our services, conduct in-home assessments with seniors and/or their families in order to assess their needs and scope of care, create detailed care plans, sign clients on for services, perform ongoing care management & communication with our clients for assured high quality services, represent Lend a Hand at community events, uphold our company values and high standards of care and make sure that our team of caregivers, clients and referral-based contacts are all satisfied with our services. The care manager is someone who is hard-working, ambitious, has a positive attitude, is friendly, outgoing and professional. They will be a problem-solver who carries a smile on their face and compassion in their hearts.

 

RESPONSIBILITIES

  • Performing on site assessments and quality assurance visits to clients’ homes to assure complete satisfaction of care services

  • Lead training for in services, mentoring skills clinics and other company programs or initiatives to enrich the quality of our care-giving staff.

  • Assist with visiting and arranging local meetings/appointments with potential referral sources to develop new business relationships and referral networks.

  • Notes and Documents cases thoroughly using ClearCare in the patients profile and in the team's communication G-chat room.

  • Calling on and developing new referral accounts in the local and senior care community with elder care industry professionals, organizations and establishments (ex. Geriatric Care Managers, independent/assisted/skilled living facilities, hospitals, concierge doctors)

  • Provide exemplary customer service in order to generate referral leads in the community, leading and participating in community outreach events to spread brand awareness.

  • Representing our services in a professional and creative manner.

  • Maintaining accurate records on all prospective and active clients, employees and referral sources

  • Performs regular Caregiver Quality Assurance reviews through field visits and impromptu spot checks

QUALIFICATIONS

  • 5+ years work experience in home care or related field.

  • 3+ years current care management experience.

  • Certified Nursing Assistant (CNA) or Registered Nurse (RN) license preferred.

  • Certified Case Manager (CCM) license a plus.

  • Proficient with ClearCare or other Home-care management software

  • Outstanding communication skills, both written and verbal.

  • Excellent organizational skills.

  • Ability to travel locally

  • Experience with creating and leading training and development programs for caregivers.

  • Proficient with Client Scheduling and Care Management software.

 

Company Description
Serving Reno, Nevada and Surrounding Areas Since 1992. Lend A Hand is a Locally Owned and Operated Home Care Agency. Our highly professional and competent Caregivers are dedicated to providing our clients with experienced home care services, delivered with a high standard of quality, compassion, integrity and reliability. We are a kind, caring, family-oriented, patient-focused, innovative and visionary care agency focused on delivering a standard of excellence in everything we do.
We are growing and we are looking for fun, kind and compassionate team members who are committed to the same standards of excellence, care and opportunities for growth!

If interested please apply directly here: https://lendahandss.clearcareonline.com/quick-apply/

Lend-A-Hand

Why Work Here?
Flexibility, Flexibility, Flexibility! Fun, Caring & Innovative Company! Learning & Development and Career path opportunities!

Serving Reno, Nevada and Surrounding Areas Since 1992. Lend A Hand is a Locally Owned and Operated Home Care Agency. Our highly professional and competent Caregivers are dedicated to providing our clients with experienced home care services, delivered with a high standard of quality, compassion, integrity and reliability. We are a kind, caring, family-oriented, patient-focused, innovative and visionary care agency focused on delivering a standard of excellence in everything we do. We are growing and we are looking for fun, kind and compassionate team members who are committed to the same standards of excellence, care and opportunities for growth! If interested please apply directly here: https://lendahandss.clearcareonline.com/quick-apply/

Address

145 Mount Rose

Reno, NV
USA
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