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Sewer Administrative Coordinator

LEN THE PLUMBER LLC
Baltimore, MD
  • Posted: April 22, 2022
  • Full-Time

We are searching for a highly organized and resourceful Administrative Assistant to provide administrative and clerical support to our Sewer Sales & Excavation Department.
The Sales Coordinator supports the Sewer sales operation by supporting the Sewer Estimators in the field and by providing sales and administrative support to the Sewer Operations Manager.

This is a Full Time Hourly position! Great opportunity for a mid-career level Admin - MUST HAVE SOLID EXCEL SKILLS!!! Fast paced department, needs a Multi-Tasking Guru!! You'll be dealing with our Sales Estimators, our Technicians in the field, our Customers, Inspectors and County Agencies... If you like to be a project manager, and can coordinate a lot of diverse aspects of every customer project, please apply!

ESSENTIAL JOB FUNCTIONS:

•Follow up on calls for leads resulting in left messages or left estimates.

•Monitor main drain activity and coordinate between drain technicians and estimators in order to create opportunities to sell jobs.

•Create and capitalize on opportunities in order to achieve company's revenue and gross profit goals.

•Maintain Service Titan accuracy and order entry for follow ups and sewer replacements.

•Assign leads and dispatch sewer estimators.

•Track leads and changes.

•Maintain record on a spreadsheet of daily drain cleaning tracking and monthly sewer sales

•Maintain and update the sewer sales board.

•Ensure estimators are staying on task and responding to their leads in a timely manner.

•Confirm status of estimator calls and verify correct assignments in Service Titan.

•Confirm scheduled calls for estimators throughout the day and page leads

•Receive and process documentation from estimators and excavation crew

OTHER JOB FUNCTIONS:

•Assist with other duties as assigned.

•Function as back up for Excavation Coordinator.

•Maintain daily departmental tracking

•Coordinate the flow of Sales Leads to sales personnel

•Update database with current lead status'

•Process excavation folders and confirm completion of paperwork

•Triage customer service issues

•Other duties as assigned

DESIRED SOFT SKILLS:

•Ability to effectively communicate at all levels of the organization.

•Ability to work professionally under pressure during high-volume work.

•Ability to multitask and prioritize (or reprioritize) tasks on very short notice.

•Excellent organizational and time management skills.

•Excellent Customer Service skills.

•Strong interpersonal skills.

•Ability to maintain strict confidentiality.

EXPERIENCE/EDUCATION:

•High school or equivalent experience.

•Minimum of three years' office administration experience required.

•Residential home services experience preferred

•Strong P.C. skills; Intermediate Proficiency level of Excel.

Qualified candidates will possess at least 3 years of clerical experience. Additionally, the ideal candidate will possess the following skills:

•Effective Organization and time management skills

•Effective Oral and Written Communication Skills with knowledge of correct grammar, spelling, and punctuation usage

•Effective Communication with management at all levels

•PC literate with proficiency in the use of MS Office - very good skill level with EXCEL required!

•Strong customer service skills

WORKING CONDITIONS/PHYSICAL DEMANDS:

•Work is performed in a fast paced, office environment.

•Some field work / branch visits may be required

The successful candidate will have reliable transportation and be able to pass a pre-employment drug screening and criminal back ground check.

Compensation

Our company has a strong philosophy of compensating the highest quality people with the highest pay in our industry. In addition to a competitive base salary, we offer eligible staff with a robust Bonus structure that rewards top performance and a strong Benefits package including a matched 401K, Health Insurance, and PTO.

Benefits Include:

•Low Deductible Health, Dental, Vision Insurance

•Short Term and Long Term Disability

•Term Life

•Company Matched 401k

•Up to 3 Weeks of Paid Vacation

•Paid Holidays

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Rev. 6/18

LEN THE PLUMBER LLC

Address

Baltimore, MD
21230 USA

Industry

Business

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