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ITSM Program Manager

Leidos Reston, VA
  • Expired: November 13, 2019. Applications are no longer accepted.

Description

Job Description:
Leidos's Military & Veterans Health Solutions Operations has an opening for an IT Program Management role located in Austin, TX or remote. This contract and position are contingent upon award of the ITSM contract. Location may change once work is awarded.

The selected candidate will support initiatives involving the development, design, and optimization of one of more IT and systems functions supporting customer business processes and technical information system platforms. Responsible for status reports, customer relationship management, program reviews, and other program performance functions. Collaborates with functional staff to address corporate initiatives and requirements based on government system. Candidates should be familiar with either or both DoD and VA civil processes to obtain ATOs.

Primary Responsibilities
+ Provide IT project management support for various IO projects and subprojects. Expedite and coordinate services to assist in managing complex enterprise projects. Manage assigned tasks to completion within the schedule, budget, and scope of the individual project. Ensure objectives of the projects are achieved. The scope of projects includes infrastructure projects, application-specific IT projects, administrative projects, telecommunications projects, security projects, and process improvement projects.
+ Conduct all aspects of project initiation, planning, execution and closeout per industry standards and guidelines established for Project Management Professional (PMP) certification.
+ Follow VA and IO standards and procedures for Project Management.
+ Develop formal project charters as required by the IO Program Manager.
+ Facilitate project kick-off and status meetings and communicate individual roles and project expectations.
+ Conduct formal project reviews with project sponsor at project completion and review all project products to confirm acceptance and satisfaction.
+ Conduct reviews with the Program Manager on a periodic basis.
+ Keep the Program Manager, Customer, and project team informed of the status of the project being managed.
+ Coordinate activities for ad hoc requests from internal and external customers.
+ Develop and maintain detailed project plans, and Work Breakdown Structure (WBS) of the tasks required to execute the project. The Contractor shall develop Project Schedules that are deliverables-based and accurately depict the work to be performed by the project. All project plans, WBS and schedule work product must be retrievable by the COR/VA PM(s) for any reviews and approvals required.
+ Monitor project milestones and critical dates to identify potential jeopardy of project schedule, and identify ways to resolve schedule issues.
+ Ensure that risks associated with the cost, resource, schedule, and technical aspects of the project are identified, assessed, documented, tracked, and mitigated. All issues tracked must be
+ Accessible by the COR/VA PM(s) for any reviews and approvals required. Apprise EO management of issues that impact the project and require management decisions.
+ Develop System Development plans, track activities to the plan, and communicate status, utilizing the latest ITOPS IO Project Management tools.
+ Assess variances from the project plan, and develop and implement changes as necessary to ensure project remains within specified scope as well as time, cost and quality objectives. All variances tracked must be accessible by the COR/VA PM(s) for any reviews and approvals required.
+ Maintain a collaborative environment with key stakeholders(s).
+ Participate in the development of project standards, procedures and quality objectives. The Contractor shall utilize industry and EO established project standards, procedures and quality objectives without requiring assistance from others. All documentation shall be provided to the
+ COR/VA PM for approval prior to any implementation or changes.
+ Identify artifacts needed to establish and maintain control of the project. Create and utilize those artifacts mandated by VA and IO standards.
+ Communicate assigned responsibilities to project members for developing artifacts and performing project activities.
+ Review project management activities with Senior Management on a periodic basis.
+ Review project-planning activities with the Project Team on a periodic and event-driven basis.
+ Develop estimates for project's effort, costs, and critical computer resources according to the specific application.
+ Notify all affected groups of approved change orders.
+ Track effort, cost, critical computer resources, development activities, and schedule, and take corrective actions as necessary.
+ Make and use measurements to determine the status of planning, tracking, and oversight activities.


Basic Qualifications

+ Requires a Master's degree with 15 years of prior relevant experience. 25 years of relevant work experience may be substituted for education
+ Must be US Citizen based on Federal Contract requirements
+ PgMP Certification - Minimum PMP
+ ITIL Intermediate - Minimum TIL Practitioner
+ Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers.
+ Experience leading information technology projects involving innovation and/or modernization.
+ Experience developing and reporting upon metrics relative to operational and financial performance.
+ Excellent organization and analytical skills.
+ Exceptional ability to communicate with leadership, staff and customers

External Referral Bonus:Eligible
Potential for Telework:Yes
Clearance Level Required:Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Shift:Day
Requisition Category:Professional
Job Family:Proj and Prog Management
Leidos is a Fortune 500 information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com.
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

REQNUMBER: R-00022969-OTHLOC-6314
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Leidos

Address

Reston, VA
20190 USA