Minimum Requirements: High school graduate or equivalent. Successful completion of role orientation and ongoing in-service and continuing education programs.
Radiology experience and knowledge preferred. One year of prior customer service experience. The ability to display compassionate, positive and upbeat disposition in interactions with customers/patients is important to the success of this role. Ability to demonstrate the importance of and ability to provide a high level of customer service. Ability to multi-task and take initiative. Willing to participate in departmental/organizational committees and activities. Knowledge and working use of medical terminology preferred. One year experience in a hospital setting and/or a physician registration and insurance verification position.
Excellent telephone skills. Excellent interpersonal skills. Ability to deal effectively and ethically with medical and confidential information relating to patients, families, and physicians. Ability to multi-task. Demonstrates the ability to initiate, accept and adapt to change. Demonstrates time management and organizational skills. Must demonstrate the ability to prioritize and work independently in a changing environment that has multiple interruptions and is stressful. Demonstrates accuracy and compliance with detailed-oriented responsibilities. Must be able to hear, comprehend and follow directions and must be able to speak, read and write English. Must be able to walk and be capable of lifting and moving patients. Must demonstrate behaviors consistent with the values and mission of LVHN. Exhibits PRIDE behaviors.
Licensure and Certifications: BLS