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Customer Service Representative - Essential Business Hiring

Legion, Inc. Livermore ,CA
  • Expired: 8 days ago. Applications are no longer accepted.
Job Description

Legion is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our San Francisco office on a permanent basis.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.

 

Essential Skills:

  • Clear written and verbal communication skills

  • 1+ years of prior experience is preferred

  • Strong relationship management skills

  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible

  • Business acumen in the marketing and client relations field is preferred

  • Must understand and comply with applicable regulations and standard operational procedures

  • Must ensure that all transactions are executed properly and meet compliance guidelines

 

Core Responsibilities:

  • Provide high-quality service to each of our clients

  • Maintain client confidentiality at all times

  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures

  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists

  • Communicates clearly with staff in a timely and professional manner

  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client

  • Verify and maintain data quality

 

If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!

 

"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."

 

Company Description
Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.

Legion, Inc.

Why Work Here?

Top Tier Clientele, Community Involvement & Local Industry Leader

Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.

Address

Livermore, CA
USA

Website