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Service Representative - FULL TIME, SALARY + COMMISSION

Legacy Restoration LLC Plymouth, MN
  • Posted: over a month ago
  • $50,000 Annually (plus commission)
  • Full-Time
  • Benefits: Medical, 401k

SERVICE REPRESENTATIVE

Full-Time Outside Sales

WHO WE ARE:

Legacy Restoration’s guiding purpose is to improve the quality of life for our customers and employees through the pursuit of excellence in exterior restoration - including roofing, siding, windows, and gutters. We have had the privilege of restoring over 5,000 properties since opening our doors in 2011. Legacy is an Owens Corning Platinum Preferred Contractor and has been recognized as a Top 100 Roofing Contractor in the U.S., captured the 2019 Owens Corning MVP and Gold Service Excellence Awards along with the 2019 NRCA Community Involvement Award. Our other recognitions include the 2018 Owens Corning Spirit Award, 2018 TwinWest Large Business of the Year Award and numerous BBB Torch Award for Ethics nominations. We take great pride in delivering unparalleled customer service, quality craftsmanship and upholding an outstanding work environment for our employees. The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth. Giving back to the communities we serve is an important component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of others.

THE POSITION:

The Service Representative position is a client-facing outside sales role with a monthly quota and unlimited earning potential for those with the drive to succeed. Our elite reps enjoy a base salary plus uncapped commissions, competitive health insurance plans and a long list of other benefits you will not find elsewhere – including a company culture that is second to none! Individuals in this role serve as the face of Legacy for our customers and guide homeowners throughout the restoration process. This includes door knocking within designated territories, performing storm damage inspections on residential properties, assisting with insurance claims, selecting project materials and ensuring 100% customer satisfaction. To afford our reps more quality time in the field and ensure smooth project executions for customers, Legacy provides substantial in-house sales and administrative support.

RESPONSIBILITIES:

• Generating new business by securing inspections and signed contracts within assigned territories

• Providing clients with the highest level of customer service satisfaction throughout the restoration process

• Knowledge of the Legacy story, business process, and product offerings to market Legacy and serve as the primary resource for homeowners

• Maintain consistent, transparent communication with your customers, Sales Manager, Field Supervisor, and Production Team

QUALIFICATIONS:

• Accountable self-starter with a strong drive for success

• Ability to work independently while maintaining professionalism

• Exceptional presentation and communication skills

• Capable of leveraging effective time management principles

• Must thrive in a fast-paced, team-oriented environment

• Approachable, friendly demeanor with solid conflict resolution skills

REQUIREMENTS:

• Evening and weekend hours

• Reliable transportation that is capable of hauling a ladder

• Legacy decals installed on your vehicle upon start date

• Ability to set up and climb the ladder; safely navigating roofs during inspections

• Capable of spending a significant amount of time each day walking door-to-door throughout various seasons

• Ability to lift and carry a minimum of 50 pounds

• Maintaining a clean background to obtain solicitation permits within designated territories

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required, college degree preferred

• Sales and/or customer service experience a plus

• Industry experience a huge plus, but not required

LEGACY BENEFITS:

• Competitive compensation package (top reps are earning upwards of $300,000/year)

• Health insurance

• Up to 3 weeks Allowable Time Off (ATO)

• 6 paid holidays annually

• 401K plan

• In-house sales administration and customer file support

• Ongoing training and personal development opportunities

• Team building and volunteering activities throughout the year

• Significant growth opportunities and potential travel and/or relocation options for those willing as the company expands

COMPENSATION:

• Base + uncapped commission structure

o Average income potential for Service Reps in year 1 has ranged between $80,000 - $120,000 (based on performance); with the opportunity of greatly increasing this amount through the exceeding of quotas

o In 2018, the approximate income of our Service Rep in their 1st year was approximately $92,000; with established Senior Service Reps earning $255,000 - $355,000 with continued unlimited earning potential

• Base pay determined by experience and full pay structure discussed during the interview with Sales Manager

Legacy Restoration LLC

Legacy Restoration is an exterior general contractor specializing in exterior home improvement due to storm damages. We have nearly 60 years combined experience in this industry within our team and we're looking to instill our knowledge in you!

Address

15350 25th Ave N Plymouth, MN 55447
Plymouth, MN
USA

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